Privacy policy



The purpose of this page is to describe how the website manages the processing of personal data of the users who consult it, which will be processed according to rules of lawfulness, correctness, relevance and non-excess.

This privacy policy is provided also in accordance with EU Regulation 2016/679 (so-called GDPR) to those who interact with the web services of Alphacan S.R.L., accessible by internet starting from the address:, corresponding to the initial page of the official website of Alphacan S.R.L..

The privacy policy is provided only for the website Alphacan S.R.L. and not for other websites that can be consulted by the user through links.

The privacy policy is also based on the Recommendation No. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by Article (download), adopted 17 May 2001 to identify some minimum requirements for the collection of personal data online, and, in particular, the methods, timing and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purpose of the link.


Data relating to identified or identifiable persons may be processed as a result of consulting this website.

The data controller is Alphacan S.R.L., with registered offices  Via San Sisto, 24 – 38062 Arco (TN) – Italy.


The processing operations connected to the web services of this website take place at the aforementioned office of Alphacan S.R.L. and are only handled by technical personnel of the office in charge of processing, or by others in charge of occasional maintenance operations.

The data processing takes place on the basis of their storage in electronic archives at the company, the access to data of which is limited to the maintenance procedures in accordance with the provisions of Annex B.

No data deriving from the web service is communicated or disseminated.

The personal data provided by users who request the sending of informative material (newsletters, requests for information, catalogues, CD-ROMs, etc.) are used only to perform the service or provision requested and are communicated to third parties only if this is necessary for this purpose, as per information specifically issued to users on the occasion of any data collection carried out for the aforementioned purposes, where applicable.


Browsing data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data (so-called log files) the transmission of which is implicit in the use of Internet communication protocols.

This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users connecting to the website, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user’s computer environment.

This data is used only to obtain anonymous statistical information on the use of the website and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the website and may be presented to the Judicial Authority, should this be explicitly requested.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this website entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.

Specific privacy policies will be progressively reported or displayed on the website pages dedicated to particular services on request.


What is a cookie?

Cookies are small text strings that the sites visited by the user send to his/her computer, where they are saved on the user’s computer and retransmitted to the same sites when the same user visits.

For the purposes of this, cookies are categorised in technical and profiling, depending on the function for which they are used, and in first-party and third-party cookies, depending on the person who installs them.

Technical cookies

Technical cookies are used for the sole purpose of “transmitting a communication on an electronic communications network or to the extent strictly necessary for an IT company to provide a service explicitly required by the subscriber or the user to provide the service” (See Article 122 , Paragraph 1, of the Personal Data Protection Code).

Technical cookies are divided into navigation or session cookies (they guarantee normal navigation and use of the website), analytics cookies (similar to technical cookies when used directly by the website manager to collect information, in aggregate form, on the number of users). and how they visit the website) and functionality cookies (allow the user to browse based on a series of selected criteria, such as the language, in order to improve the service rendered to the same).

The prior consent of the data subject is not required for the installation and use of technical cookies.

Profiling cookies

Profiling cookies are used to send advertising messages in line with the preferences expressed by the user in the context of web browsing.

The use of profiling cookies requires the data subject’s consent.

Third-party cookies

Taking into account the different subject that installs cookies on the user’s terminal, depending on whether it is the manager of the website that the user is visiting, or a different website that installs cookies through the first, a distinction is made between first-party cookies and third-party cookies.

What cookies does the Alphacan Srl website use?

Technical cookies

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Analytical cookies

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Third-party cookies

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How can I disable cookies?

You can change your browser to disable cookies through a very simple procedure. Warning: by deactivating the cookies, both the user name and password will no longer be stored on the website’s login box.


  1. Open Firefox
  2. Press the “Alt” button on the keyboard.
  3. In the tool bar at the top of the browser, select “Tools” and then “Options”.
  4. Then select the “Privacy” tab.
  5. Go to “History Settings:” and then to “Use custom settings”. Uncheck “Accept cookies from websites” and save preferences.

Internet Explorer:

  1. Open Internet Explorer.
  2. Click on the “Tools” button and then on “Internet Options”.
  3. Select the “Privacy” tab and move the slider to the level of privacy you want to set (upwards to block all cookies or downwards to allow them all).
  4. Then click on OK.

Google Chrome:

  1. Open Google Chrome.
  2. Click on the “Instruments” icon.
  3. Select “Settings” and then “Advance settings”.
  4. Select “Content Settings” under “Privacy”.
  5. From the “Cookies and website data” tab where it will be possible to search and delete specific cookies.


  1. Type chrome:// settings/cookie in the address bar and press enter.
  2. You will access the “Cookies and website data” tab where it will be possible to search and delete specific cookies.


  1. Open Safari.
  2. Choose “Preferences” in the tool bar, then select the “Security” panel in the dialogue box that follows.
  3. In the “Accept cookies” section you can specify if and when Safari must save cookies from websites. For more information click on the Help button (marked with a question mark).
  4. For more information on cookies that are stored on your computer, click on “Show cookies”.